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5.14 Brainstorming: Solving a Problem at Work (Objs. 1, 2)

Your Task. Analyze a problem that exists where you work or go to school such as noisy work areas, an overuse of express mail services, understaffing during peak customer-service hours, poor scheduling of employees, inappropriate cell phone use, an inferior or inflexible benefits package, outdated equipment, or one of the campus problems listed in Activity 5.13. Select a problem about which you have some knowledge. Organize the ideas into an outline with three to five main points and numerous subpoints. Be polite, positive, and constructive. E-mail the outline to your boss (your instructor). Include an introduction (such as, Here is the outline you requested in regard to . . .). Include a closing that offers to share your outline if your boss would like to see it.


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